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Before you book the venue, ask these nine

Ask your venue these nine questions before you pay the deposit.

Download the printable checklist (PDF)

Halls, holiday houses, parks, boats and function rooms all handle glass differently, and the details usually turn up after the deposit is paid. Glass turns out to be banned by the pool, the cupboard holds thirty odd tumblers, there is a glass fee per head, or the bond depends on you washing everything before you leave. These nine questions sort that out in one email.

The nine questions

Is glass allowed?

  1. Is glass allowed at the venue at all?Some parks, beaches, pools, boats and halls do not allow glass. Better to know now than to find a sign on the day.
  2. Are there areas where it is not allowed?Pool decks, lawns, dance floors and balconies often have their own rules. It changes where the bar and the drinks table can go.

What is supplied?

  1. What glassware do you supply, and how many of each?Get numbers, not "we have glasses". Forty tumblers is not enough glasses for forty people.
  2. What condition is it in, and does it all match?Ask for a photo. A cupboard of mismatched tumblers and a few odd wine glasses is common in halls and holiday rentals.

Hidden costs

  1. Is there a charge for using your glasses, or a corkage fee?Some venues charge per glass or per head for glassware, or a corkage fee if you bring your own drinks.
  2. Is there a cleaning fee, and what counts as clean?Ask what you have to do before you leave to avoid it, and get the answer in writing.

The washing up

  1. Who washes the glasses, and is there a dishwasher we can use?If it is you, find out whether there is a commercial dishwasher or just a sink, and what happens to your bond if the glasses are not done.

Getting glasses in and out

  1. When can deliveries arrive, and when must everything be gone?Delivery and collection times decide whether you can have things dropped off the day before and picked up after.
  2. Where do we unload, and where can crates sit out of the way?Ask about parking, stairs and lifts, and for a dry corner or a storeroom for the crates during the event.

Send it as one email

Fill in the blanks and the email writes itself. Copy it, or open it in your email app. Nothing is sent from this page.

Open in my email

By kind of venue

  • Community halls: usually hired bare. Expect no glassware, a basic kitchen and a cleaning bond. Our suburb pages list local halls with links to book them.
  • Holiday houses: check the house rules for parties and breakages. Six wine glasses and a dishwasher that holds twelve do not stretch to a party.
  • Parks and beaches: check the council's rules for that reserve. Some do not allow glass at all.
  • Boats: many charter boats restrict glass on deck. Ask what they supply.
  • Function rooms and restaurants: glassware is usually included, but ask about corkage and whether you can bring your own for something special, like coupes for a toast.

If the answers are not good

If glass is not allowed, respect it. Nobody wants a party cut short over a broken glass by the pool.

If glass is fine but what they supply is not, or the washing up is on you, that is what we are for. We deliver to the venue, collect afterwards, and the glasses go back to us dirty, so there is nothing to wash before you hand the keys back. Send us the venue and the date and we will quote it, and tell us the loading details from question nine so the delivery goes smoothly. You can always collect and drop off for free in Northbridge too.

Questions

What should I ask a venue about glassware?

Whether glass is allowed and where, what glassware they supply and in what condition, any glass, corkage or cleaning fees, who washes up, and when and where deliveries can arrive. The nine questions on this page cover it.

Do community halls supply glasses?

Usually not, or only a few mismatched ones. Most halls are hired with tables, chairs and a kitchen, and nothing on the tables.

Can you deliver straight to the venue?

Yes. Tell us the delivery and collection times the venue allows, and where we can unload.

Do I have to wash hired glasses before returning them?

Not ours. They go back dirty, and washing is included, which also means your venue bond is not riding on it.

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